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Artwarmcandles offers refunds for online painting and drawing courses within 14 days of purchase, provided you have not accessed more than 20% of the course content. This policy ensures fairness for both students and instructors.
To request a refund for a course purchased from Artwarmcandles, please contact us using the information on our contact page. Include your order number and reason for the refund request. We will process your request within 5-7 business days.
Once your refund request is approved, Artwarmcandles will process the refund to your original payment method. Refunds may take 5-10 business days to appear in your account, depending on your payment provider.
Courses that have been accessed beyond 20% of their content are not eligible for refunds. Additionally, any promotional or discounted courses may have different refund terms, which will be clearly stated at the time of purchase.
If your refund is approved, your access to the course materials from Artwarmcandles will be revoked immediately. You will no longer be able to view course videos or download course resources.
Artwarmcandles may consider refund requests outside the standard policy in exceptional circumstances. Please contact us to discuss your situation, and we will work with you to find a suitable solution.
If you have questions about our Return Policy or need to request a refund, please contact Artwarmcandles using the information provided on our contact page.